3T Technology Transfer & Training SA is an I.T. company providing services and solutions, especially as a Cloud Service Provider, and IT Support. Your entire IT Support under one roof ! Do not hesitate to contact us by phone, by email at support@ttt.ch or via our online form to find out more about our various services.
3T YOUR FULL SERVICES PARTNER - IT SUPPORT
Got a computer problem ? Need IT Support ?
GOT A COMPUTER PROBLEM ? NEED IT SUPPORT ?
80% of issues solved within the hour!
3T - FIELD OF INTERVENTION
Our technical team offers support for the management of your computer and your mobile devices. We intervene whatever the needs: user questions, technical support, intervention on infrastructure or post.
Here are some examples of common troubleshooting we do:
Installation and Configuration
Installation and configuration of new computers, printers, programs, operating system settings, update, re-installation.
Computer Networks
Audit & advice, Installation and configuration of NAS servers, Windows servers, VMWare, Switches, problem solving, backups, security, …
Hardware
Failure detection and replacement of all parts, adding hard disk memory, optimization of the computer, Add Printer …
Wifi network
Installation and configuration of your wifi access points, addition of Wifi extension, help to secure your access points, analyze performance.
IT Security
Installation and configuration of antivirus or anti malware, disinfection of computers or servers, system analysis, advice and monitoring.
Backup and Saving
Encrypted data or lost files, we can help you to try to find them, we help to set up a backup strategy and a back-up system.
Professional Email
Creation, installation and configuration of email boxes, email security, management of backups, audit and advice tailored to the client, …
Meetings and Video Conferences
Auditing and consulting, installation and configuration of video conferencing systems, choice of the best solutions adapted to the meeting room, …
3T - YOUR SINGLE INTERLOCUTOR
By entrusting your IT support to our teams, you benefit from the expertise and technical skills certified in terms of troubleshooting, assistance and repair of computers in case of breakdown or malfunction.
REACTIVITY & FLEXIBILITY
Over the last 12 months our statistics indicate support within a 1 hour timeframe, for 80% of cases. If we can’t help you remotely, we come to your place as soon as possible
PROXIMITY
If we can not solve your problem remotely, we move to your office. We never hesitate to come on site for maintenance. Maintaining close relationships with our customers and serving them better is important to us.
DISPONIBILITY
Our team answers your calls from 8am to 6pm, every day of the week. Our HelpDesk is at your disposal to respond to your technical questions, configuration requests or incident resolutions. We can work remotely, directly on your PC and servers. Our response times are very fast : in most cases, we can solve the issues during the call or within the hour.
TRANSPARENCY
Because your needs are constantly evolving, the methods are simple, we offer a very flexible service. Hours can be booked out and adapted according to your needs. Avoiding locking yourself into a contract.
This post is also available in: French