OFFICE 365 – MORE THAN A TOOL, A NEW WAY OF WORKING

Technology and IT tools are necessary to manage todays businesses efficiently. However SMB’s cannot always afford huge IT infrastructure and resources.

The time needed to understand the technical aspects of software and IT infrastructure can be restraining. Answering simply to the issue is what is expected. In that context, some IT editors, including Microsoft, are changing their approach : they are not addressing technical issues anymore but business needs and reorganizing their offerings around understandable and accessible solutions.

Let’s take a real case scenario to better understand the problem :

Nowadays, the quantity of data shared grows more and more every day. In one day, 294 billion e-mails are sent, which can be a storage issue for companies. In response, editors offer Cloud solutions. If a client wishes to understand the technical architecture, this information is available but if not, he doesn’t need to care.

A SMB’s CEO is not an IT expert but he understands very well what are his business needs. Consequently, he is always looking for simple and easy-to-use solutions corresponding to his daily challenges.

Thus Microsoft answers these needs and offers to companies integrated or complementary business solutions. Office 365, for example, is a complete suite of products and services that helps manage and make the business grow. Unfortunately companies are not aware of what O365 can bring to their business.

Better example :

I recently asked some people : “for you what’s Office 365 ?” Most of them answered “Outlook, Word, Excel, PowerPoint or even “it’s Office in the Cloud”. Although all these answers are correct, Microsoft Office 365 is not only that ! Since its launch in 2011, the solution wasn’t completely understood and is unfortunately not used at its whole capacity.